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2012 Infiniti G37 Recalls & Complaints

1

open safety recall on record

Serious

98 owner complaints filed · Severity Index 0.38 · updated 2026-08-07

The recalls

Serious11V538000

Visibility:Power Window Devices And Controls

THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION.

Remedy & full details

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

Complaint volume

98 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

11Crashes
1Fires
3Injuries
0Deaths

Across 98 complaints. Severity Index 0.38.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Air Bags33 · 34%Seats11 · 11%Electrical System10 · 10%Unknown Or Other10 · 10%Vehicle Speed Control6 · 6%Power Train4 · 4%Engine4 · 4%Service Brakes2
  1. Air Bags — 33 reports
  2. Seats — 11 reports
  3. Electrical System — 10 reports
  4. Unknown Or Other — 10 reports
  5. Vehicle Speed Control — 6 reports
  6. Power Train — 4 reports
  7. Engine — 4 reports
  8. Service Brakes — 2 reports
  9. Steering — 2 reports
  10. Structure:Body — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2008 (1) · 2009 · 2010 · 2011 (1) · 2012 · 2013

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.