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2013 Infiniti Jx35 Recalls & Complaints

7

open safety recalls on record

Serious

361 owner complaints filed · Severity Index 0.15 · updated 2026-08-07

The recalls

Serious15V681000

Air Bags:Frontal

If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated.

Remedy & full details

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

Serious14V138000

Electrical System:Software

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated.

Remedy & full details

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Serious16V244000

Air Bags:Sensor:Occupant Classification

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy & full details

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Serious15V033000

Structure:Body:Hood:Hinge And Attachments

If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, raises the risk of a vehicle crash.

Remedy & full details

Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

Serious12V398000

Fuel System, Gasoline:Storage:Tank Assembly

If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and raises the risk of a crash.

Remedy & full details

Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

Serious13V069000

Air Bags

If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

Remedy & full details

Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

Serious13V445000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

The increased stopping distance may raises the risk of a crash.

Remedy & full details

Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

Complaint volume

361 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
2Fires
9Injuries
0Deaths

Across 361 complaints. Severity Index 0.15.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Air Bags85 · 24%Power Train77 · 21%Electrical System35 · 10%Service Brakes24 · 7%Unknown Or Other24 · 7%Engine15 · 4%Exterior Lighting14 · 4%Vehicle Speed Control13 · 4%
  1. Air Bags — 85 reports
  2. Power Train — 77 reports
  3. Electrical System — 35 reports
  4. Service Brakes — 24 reports
  5. Unknown Or Other — 24 reports
  6. Engine — 15 reports
  7. Exterior Lighting — 14 reports
  8. Vehicle Speed Control — 13 reports
  9. Fuel/Propulsion System — 8 reports
  10. Suspension — 8 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2013

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.