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2011 Infiniti M56 Recalls & Complaints

2

open safety recalls on record

Serious

21 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious20V755000

Power Train:Driveline:Driveshaft

broken driveshaft can cause a loss of propulsion, raises the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

Remedy & full details

Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.

Serious24V470000

Power Train:Driveline:Driveshaft

broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied.

Remedy & full details

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Complaint volume

21 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 21 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train6 · 29%Engine4 · 19%Electrical System3 · 14%Air Bags2 · 10%Seat Belts1 · 5%Electronic Stability Cont…1 · 5%Steering1 · 5%Suspension1 · 5%
  1. Power Train — 6 reports
  2. Engine — 4 reports
  3. Electrical System — 3 reports
  4. Air Bags — 2 reports
  5. Seat Belts — 1 reports
  6. Electronic Stability Control (Esc) — 1 reports
  7. Steering — 1 reports
  8. Suspension — 1 reports
  9. Service Brakes — 1 reports
  10. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2011 · 2012 (3) · 2013 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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