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2017 Infiniti Q60 Recalls & Complaints

1

open safety recall on record

Critical

43 owner complaints filed · Severity Index 0.51 · updated 2026-08-07

The recalls

Critical17V476000

Fuel System, Gasoline:Delivery:Fuel Pump

engine stall can raises the risk of a crash.

Remedy & full details

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

Complaint volume

43 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
4Injuries
0Deaths

Across 43 complaints. Severity Index 0.51.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine12 · 28%Unknown Or Other6 · 14%Air Bags6 · 14%Fuel/Propulsion System4 · 9%Steering3 · 7%Power Train3 · 7%Service Brakes2 · 5%Seats2 · 5%
  1. Engine — 12 reports
  2. Unknown Or Other — 6 reports
  3. Air Bags — 6 reports
  4. Fuel/Propulsion System — 4 reports
  5. Steering — 3 reports
  6. Power Train — 3 reports
  7. Service Brakes — 2 reports
  8. Seats — 2 reports
  9. Tires — 1 reports
  10. Wheels — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 · 2015 · 2017 · 2018 (1) · 2019 (1) · 2020 (1) · 2021 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.