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2012 International 4300 Recalls & Complaints

2

open safety recalls on record

Critical

4 owner complaints filed · Severity Index 0.50 · updated 2026-08-07

The recalls

Critical12V452000

Equipment:Electrical

Overheating of the battery separator can result in smoke and possible fire.

Remedy & full details

Geo. Heiser Body Company will notify owners and will replace the battery separators free of charge. The safety recall began on October 25, 2012. Owners may contact Geo. Heiser Body Company at 1-206-622-7985.

Geo. Heiser Body Company, Inc., (Geo. Heiser Body Company) is recalling certain model year 2006 International and 2010-2013 Fuso, Hino, International, Kenworth, and Peterbilt vehicles equipped with Sure Power battery separator devices. These devices may overheat.

Serious14V042000

Power Train:Automatic Transmission

The increase in engine speed may result in unintended acceleration, raises the risk of a crash.

Remedy & full details

Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.

Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Complaint volume

4 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 4 complaints. Severity Index 0.50.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes1 · 25%Electrical System1 · 25%Engine1 · 25%Engine And Engine Cooling1 · 25%
  1. Service Brakes — 1 reports
  2. Electrical System — 1 reports
  3. Engine — 1 reports
  4. Engine And Engine Cooling — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2002 (9) · 2003 (4) · 2004 (2) · 2005 (2) · 2006 (3) · 2007 (4) · 2008 (5) · 2009 (6) · 2010 (6) · 2011 (7) · 2012 · 2013 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.