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2011 International Durastar Recalls & Complaints

10

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical15V394000

Electrical System:Wiring

If the cable contacts the metal edge of the cab, it may cause an electrical short, raises the risk of a fire.

Remedy & full details

Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.

Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.

Critical15V241000

Visibility:Defroster/Defogger/Hvac System:Fan/Motor

If the LPM overheats and fails, there is an increased risk of a fire.

Remedy & full details

Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.

Critical12V052000

Service Brakes, Air:Supply:Check Valve

UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE.

Remedy & full details

NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKES CAUSING CONTINUOUS BRAKE APPLICATION.

Critical11V325000

Electrical System:12v/24v/48v Battery:Cables

ELECTRICAL SHORT MAY CAUSE A FIRE WITHOUT WARNING, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy & full details

NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A BRACKET TO ROUTE THE BATTERY CABLES AWAY FROM THE FRONT SUSPENSION SPRING SHACKLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR HEAVY TRUCKS EQUIPPED WITH ENGINE FEATURE CODE 12UXJ AND 12UXH MANUFACTURED FROM JANUARY 21, 2010, THROUGH APRIL 19, 2011. THE BATTERY CABLE INSULATION MAY ABRADE ON THE FRONT SUSPENSION SPRING SHACKLE, POSSIBLY RESULTING IN AN ELECTRICAL SHORT.

Serious14V063000

Electrical System:Software

If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and raises the risk of injury.

Remedy & full details

Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.

Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.

Serious11V252000

Service Brakes, Air:Antilock:Control Unit/Module

INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY raises the risk of A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy & full details

NAVISTAR WILL NOTIFY OWNERS. DEALERS WILL REPROGRAM OR REPLACE THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A PROGRAMMING OR HARDWARE ISSUE WITH THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT.

Serious13V146000

Visibility

If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver raises the risk of a crash.

Remedy & full details

Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.

Serious11V119000

Power Train:Manual Transmission:Shift Pattern Indicator

THIS CONDITION MAY ALLOW THE VEHICLE TO MOVE UNEXPECTEDLY AND WITHOUT WARNING POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy & full details

DEALERS WILL INSTALL A RETAINING BAR ON THE END OF THE TRANSMISSION'S IDLER SHAFT TO PERMANENTLY PREVENT THE SHAFT FROM MOVING. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009-2011 INTERNATIONAL DURASTAR TRUCKS. THE PARK PAWL IN THE VEHICLE'S TRANSMISSION MAY NOT ENGAGE WHEN THE SHIFT LEVER IN THE VEHICLE CAB IS PLACED IN THE "PARK" POSITION.

Serious11V167000

Service Brakes, Air:Slack Adjusters:Automatic

IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE.

Remedy & full details

NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 1, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.

Serious13V020000

Engine And Engine Cooling

unexpected engine shut down while driving may raises the risk of a vehicle crash.

Remedy & full details

Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.

Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010 through September 6, 2012 and are equipped with certain 2011-2013 model year I-6 engines with feature codes 12NUK, 12NUL, 12NUM, 12NUN, 12NUP, 12NUR, 12NUS, 12NUT, 12NUU, 12NUV, 12NUX, 12NUY and 12NUZ. The injection pressure regulator (IPR) harness wire may break due to vibrational damage. This could cause an unexpected shut down of the engine.

Complaint volume

2 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System1 · 50%Engine1 · 50%
  1. Electrical System — 1 reports
  2. Engine — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2009 (2) · 2011 · 2014 (8) · 2017 (6)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.