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2024 Jaguar I-Pace Recalls & Complaints

2

open safety recalls on record

Critical

22 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical23V369000 Park outside

Electrical System:Propulsion System:Traction Battery

The high-voltage battery overheating raises the risk of a fire.

Remedy & full details

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Serious24V134000

Exterior Lighting:Turn Signal

Inoperative rear turn signals may not notify other drivers of a turning vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Complaint volume

22 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 22 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System · Adas …13 · 59%Electrical System · Adas …5 · 23%Lane Departure1 · 5%Service Brakes1 · 5%Power Train1 · 5%Electrical System1 · 5%
  1. Electrical System:Adas:Autonomous/Self Driving — 13 reports
  2. Electrical System:Adas:Autonomous/Self Driving:Software — 5 reports
  3. Lane Departure — 1 reports
  4. Service Brakes — 1 reports
  5. Power Train — 1 reports
  6. Electrical System — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2019 (8) · 2020 (8) · 2021 (6) · 2022 (5) · 2023 (3) · 2024

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.