CORROSION OF THE BRAKE PIPES CAN LEAD TO A LOSS OF MECHANICAL INTEGRITY OF THE BRAKING SYSTEM.
Remedy & full details
DEALERS WILL REMOVE THE UNDER TRAY AT THE REAR OF THE VEHICLE AND REMOVE AND DISCARD THE NVH PAD FITTED TO THE REAR OF THE UNDER TRAY. DEALERS WILL INSPECT THE REAR UNDER FLOOR AND REAR CROSS MEMBER BRAKE PIPES AND UNIONS FOR RED RUST. IF RED RUST IS PRESENT ON THE PIPES OR ON THE UNION, THE BRAKE PIPES AND UNION WILL BE REPLACED WITH NEW COMPONENTS OF THE SAME DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR AND CROSS MEMBER BRAKE PIPES AND THE NVH PAD AT THE REAR OF THE UNDER FLOOR UNDER TRAY. WHERE THE TOUCH CONDITION EXISTS, WATER AND DIRT CAN COLLECT AND BE HELD IN CONTACT WITH THE PIPES AND THEIR UNIONS, ABRADE THE CORROSION PROTECTION AND REDUCE THE CORROSION LIFE OF THE PIPES ACCORDINGLY.
Serious04V024000
Power Train:Automatic Transmission
THIS FAILURE COULD RESULT IN A CRASH.
Remedy & full details
DEALERS WILL REPROGRAM THE TRANSMISSION CONTROL MODULE. THE RECALL BEGAN ON MAY 1, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-201-818-8500.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.
Serious04V136000
Air Bags:Frontal
SHOULD THE AIR BAG DEPLOY, IT COULD BE CUT, CAUSING IT TO NOT INFLATE PROPERLY, WHICH raises the risk of INJURY TO THE OCCUPANT IN A CRASH.
Remedy & full details
DEALERS WILL INSPECT THE PASSENGER AIR BAG APERTURE AND, WHERE NECESSARY, REMOVE ANY SHARP, SERRATED EDGES. THE RECALL BEGAN ON MAY 14, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
3Crashes
0Fires
0Injuries
0Deaths
Across 18 complaints. Severity Index 0.33.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.