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2020 Jayco Greyhawk Recalls & Complaints

5

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V204000

Equipment:Appliance:Oven/Stove/Cooktop

gas leak can raises the risk of a fire.

Remedy & full details

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Serious19V406000

Service Brakes, Air:Disc

increase in stopping distance without warning raises the risk of crash.

Remedy & full details

Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.

Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Serious20V780000

Equipment:Recreational Vehicle/Trailer

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, raises the risk of a crash.

Remedy & full details

Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Serious20V337000

Visibility:Glass, Side/Rear

If the window glass detaches while the vehicle is moving it could become a projectile, raises the risk of injury or a crash.

Remedy & full details

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Serious24V245000

Steering:Hydraulic Power Assist:Hose, Piping, And Connections

sudden loss of power steering fluid can result in a loss of power steering and power brake assist, raises the risk of a crash.

Remedy & full details

Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Complaint volume

2 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Visibility1 · 50%Other/I Am Not Sure1 · 50%
  1. Visibility — 1 reports
  2. Other/I Am Not Sure — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2002 (2) · 2004 (8) · 2007 (3) · 2008 (2) · 2013 (1) · 2014 (1) · 2015 (1) · 2016 (4) · 2017 (3) · 2018 (2) · 2019 (3) · 2020 · 2021 (3) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.