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2020 Jayco Precept Recalls & Complaints

4

open safety recalls on record

Critical

10 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V204000

Equipment:Appliance:Oven/Stove/Cooktop

gas leak can raises the risk of a fire.

Remedy & full details

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Critical22V297000

Equipment:Recreational Vehicle/Trailer

storage compartment that melts can raises the risk of a fire.

Remedy & full details

Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.

Serious20V667000

Engine

Excessive surface temperatures can raises the risk of injury to the occupants.

Remedy & full details

Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.

Serious20V337000

Visibility:Glass, Side/Rear

If the window glass detaches while the vehicle is moving it could become a projectile, raises the risk of injury or a crash.

Remedy & full details

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Complaint volume

10 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 10 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System2 · 20%Unknown Or Other2 · 20%Exterior Lighting1 · 10%Seats1 · 10%Engine1 · 10%Equipment1 · 10%Structure1 · 10%Steering1 · 10%
  1. Electrical System — 2 reports
  2. Unknown Or Other — 2 reports
  3. Exterior Lighting — 1 reports
  4. Seats — 1 reports
  5. Engine — 1 reports
  6. Equipment — 1 reports
  7. Structure — 1 reports
  8. Steering — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 (7) · 2015 (4) · 2016 (4) · 2017 (4) · 2018 (4) · 2019 (6) · 2020 · 2021 (4) · 2022 (3) · 2024 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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