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2021 Jeep Cherokee Recalls & Complaints

4

open safety recalls on record

Critical

203 owner complaints filed · Severity Index 0.49 · updated 2026-08-07

The recalls

Critical21V310000

Power Train:Automatic Transmission:Cooler/Radiator:Hoses And Fittings

transmission fluid leak raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Serious20V657000

Suspension:Front:Control Arm:Lower Arm

front lower control arm fracture while driving may result in a loss of steering control, raises the risk of a crash without prior warning.

Remedy & full details

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Serious24V516000

Air Bags:Side/Window:Curtain

air bag that does not deploy as intended can raises the risk of injury in a crash.

Remedy & full details

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Serious26V290000

Power Train

failed PTU may result in a loss of drive power or vehicle rollaway, raises the risk of a crash or injury.

Remedy & full details

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Complaint volume

203 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

16Crashes
8Fires
11Injuries
0Deaths

Across 203 complaints. Severity Index 0.49.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train74 · 36%Engine23 · 11%Electrical System21 · 10%Unknown Or Other21 · 10%Service Brakes13 · 6%Air Bags8 · 4%Suspension5Forward Collision Avoidan…5
  1. Power Train — 74 reports
  2. Engine — 23 reports
  3. Electrical System — 21 reports
  4. Unknown Or Other — 21 reports
  5. Service Brakes — 13 reports
  6. Air Bags — 8 reports
  7. Suspension — 5 reports
  8. Forward Collision Avoidance: Automatic Emergency Braking — 5 reports
  9. Fuel/Propulsion System — 4 reports
  10. Forward Collision Avoidance: Warnings — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (11) · 1996 (10) · 1997 (10) · 1998 (11) · 1999 (8) · 2000 (7) · 2001 (8) · 2006 · 2014 (13) · 2015 (11) · 2016 (9) · 2017 (6) · 2018 (7) · 2019 (11) · 2020 (3) · 2021 · 2022 (3) · 2023 (1) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.