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2025 Jeep Grand Cherokee L Recalls & Complaints

1

open safety recall on record

Serious

66 owner complaints filed · Severity Index 0.61 · updated 2026-08-07

The recalls

Serious26V328000

Air Bags: Air Bag/Restraint Control Module:Software

Delayed air bag deployment during a crash raises the risk of injury.

Remedy & full details

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Complaint volume

66 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

14Crashes
0Fires
3Injuries
0Deaths

Across 66 complaints. Severity Index 0.61.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other15 · 23%Electrical System11 · 17%Forward Collision Avoidan…6 · 9%Power Train5 · 8%Service Brakes4 · 6%Forward Collision Avoidan…4 · 6%Fuel/Propulsion System3 · 5%Steering3 · 5%
  1. Unknown Or Other — 15 reports
  2. Electrical System — 11 reports
  3. Forward Collision Avoidance: Automatic Emergency Braking — 6 reports
  4. Power Train — 5 reports
  5. Service Brakes — 4 reports
  6. Forward Collision Avoidance: Warnings — 4 reports
  7. Fuel/Propulsion System — 3 reports
  8. Steering — 3 reports
  9. Engine — 3 reports
  10. Visibility/Wiper — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2021 (3) · 2022 (3) · 2023 (5) · 2024 (7) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.