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2012 Jeep Liberty Recalls & Complaints

2

open safety recalls on record

Serious

552 owner complaints filed · Severity Index 0.63 · updated 2026-08-07

The recalls

Serious17V640000

Seats:Front Assembly:Head Restraint

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Remedy & full details

Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Serious13V282000

Electrical System

In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could raises the risk of injury.

Remedy & full details

Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Complaint volume

552 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

33Crashes
21Fires
54Injuries
0Deaths

Across 552 complaints. Severity Index 0.63.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Air Bags168 · 30%Electrical System116 · 21%Engine44 · 8%Power Train33 · 6%Unknown Or Other31 · 6%Exterior Lighting20 · 4%Structure · Body18 · 3%Seats16 · 3%
  1. Air Bags — 168 reports
  2. Electrical System — 116 reports
  3. Engine — 44 reports
  4. Power Train — 33 reports
  5. Unknown Or Other — 31 reports
  6. Exterior Lighting — 20 reports
  7. Structure:Body — 18 reports
  8. Seats — 16 reports
  9. Service Brakes — 12 reports
  10. Visibility/Wiper — 11 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2000 · 2001 · 2002 (14) · 2003 (13) · 2004 (13) · 2005 (8) · 2006 (10) · 2007 (7) · 2008 (5) · 2009 (1) · 2010 (2) · 2011 (3) · 2012

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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