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2022 Kenworth W900 Recalls & Complaints

4

open safety recalls on record

Serious

3 owner complaints filed · Severity Index 7.33 · updated 2026-08-07

The recalls

Serious21V546000

Visibility:Defroster/Defogger/Hvac System

Inoperative windshield defrost may reduce driver visibility, raises the risk of a crash.

Remedy & full details

Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.

PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.

Serious21V080000

Engine

detached flywheel can cause loss of drive power, raises the risk of a crash.

Remedy & full details

PACCAR will notify owners, and dealers will properly torque the capscrews and the engine will also be inspected for damage and, if necessary, repaired, free of charge. The recall began on March 29, 2021. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWA and 21PBB.

PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.

Serious22V547000

Steering

fractured steering gear can cause a loss of steering control, raises the risk of a crash.

Remedy & full details

Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.

PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Serious23V717000

Seat Belts

unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.

Remedy & full details

Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.

Complaint volume

3 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
4Injuries
0Deaths

Across 3 complaints. Severity Index 7.33.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Equipment Adaptive/Mobili…2 · 67%Steering1 · 33%
  1. Equipment Adaptive/Mobility:Vehicle Controls:Steering — 2 reports
  2. Steering — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (2) · 1997 (5) · 1998 (6) · 1999 (10) · 2000 (9) · 2001 (9) · 2002 (4) · 2003 (6) · 2004 (12) · 2005 (9) · 2006 (11) · 2007 (17) · 2008 (20) · 2021 (3) · 2022 · 2024 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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