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2014 Keystone Montana Recalls & Complaints

4

open safety recalls on record

Critical

17 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical17V755000

Equipment

In the event of a fire, if the fire extinguisher does not function properly, it can raises the risk of injury.

Remedy & full details

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Critical14V136000

Equipment:Recreational Vehicle/Trailer

If the microwave starts on its own and there are contents inside, a fire could result.

Remedy & full details

Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Serious15V102000

Equipment:Recreational Vehicle/Trailer

If the rivet shears causing the quad step to fail, the step user may fall, raises the risk of personal injury.

Remedy & full details

Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Serious13V155000

Equipment

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy & full details

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Complaint volume

17 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 17 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Equipment Adaptive/Mobili…3 · 18%Structure · Body2 · 12%Electrical System2 · 12%Tires2 · 12%Unknown Or Other2 · 12%Service Brakes1 · 6%Wheels1 · 6%Latches/Locks/Linkages1 · 6%
  1. Equipment Adaptive/Mobility — 3 reports
  2. Structure:Body — 2 reports
  3. Electrical System — 2 reports
  4. Tires — 2 reports
  5. Unknown Or Other — 2 reports
  6. Service Brakes — 1 reports
  7. Wheels — 1 reports
  8. Latches/Locks/Linkages — 1 reports
  9. Visibility — 1 reports
  10. Structure — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2000 (1) · 2001 (2) · 2002 (2) · 2003 (3) · 2004 (5) · 2005 (3) · 2006 (2) · 2007 (6) · 2008 (4) · 2009 (5) · 2010 (5) · 2011 (8) · 2012 (1) · 2013 (6) · 2014 · 2015 (3) · 2016 (1) · 2017 (1) · 2018 (3) · 2019 (4) · 2020 (1) · 2021 (2) · 2022 (3) · 2023 (1) · 2026 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.