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2023 Kia Carnival Recalls & Complaints

4

open safety recalls on record

Critical

61 owner complaints filed · Severity Index 0.62 · updated 2026-08-07

The recalls

Critical23V179000 Park outside

Trailer Hitches

fire while parked or driving can raises the risk of injury.

Remedy & full details

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.

Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Critical26V232000

Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

fuel leak raises the risk of a fire.

Remedy & full details

Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.

Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.

Serious23V236000

Structure:Body:Door

power sliding door that does not auto-reverse can close on an occupant, raises the risk of injury.

Remedy & full details

Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.

Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.

Serious24V025000

Structure:Body:Roof And Pillars

detached roof molding can create a road hazard for other vehicles, raises the risk of a crash.

Remedy & full details

Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Complaint volume

61 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
9Injuries
0Deaths

Across 61 complaints. Severity Index 0.62.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other22 · 36%Structure · Body10 · 16%Electrical System6 · 10%Engine4 · 7%Chest Clip, Buckle, Harne…2 · 3%Latches/Locks/Linkages · …1Structure · Body · Door1Lane Departure · Blind S…1
  1. Unknown Or Other — 22 reports
  2. Structure:Body — 10 reports
  3. Electrical System — 6 reports
  4. Engine — 4 reports
  5. Chest Clip, Buckle, Harness — 2 reports
  6. Latches/Locks/Linkages:Doors:Latch:Emergency Mechanical Release — 1 reports
  7. Structure:Body:Door — 1 reports
  8. Lane Departure: Blind Spot Detection — 1 reports
  9. Vehicle Speed Control — 1 reports
  10. Forward Collision Avoidance: Warnings — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2022 (6) · 2023 · 2024 (2) · 2025 (1) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.