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2025 Kia Ev9 Recalls & Complaints

3

open safety recalls on record

Serious

29 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious24V757000

Electrical System: Instrument Cluster/Panel

instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can raises the risk of a crash.

Remedy & full details

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Serious24V962000

Seats:Critical Fasteners

Seats without mounting bolts may not properly restrain an occupant, raises the risk of injury.

Remedy & full details

Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Serious25V115000

Electrical System:Propulsion System

loss of drive power raises the risk of a crash.

Remedy & full details

Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.

Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.

Complaint volume

29 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 29 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Wheels4 · 14%Power Train3 · 10%Visibility/Wiper3 · 10%Seats3 · 10%Steering3 · 10%Electrical System3 · 10%Service Brakes2 · 7%Back Over Prevention · R…1 · 3%
  1. Wheels — 4 reports
  2. Power Train — 3 reports
  3. Visibility/Wiper — 3 reports
  4. Seats — 3 reports
  5. Steering — 3 reports
  6. Electrical System — 3 reports
  7. Service Brakes — 2 reports
  8. Back Over Prevention: Rearview System Braking — 1 reports
  9. Back Over Prevention: Warnings — 1 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2024 (7) · 2025 · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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