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2023 Kia K5 Recalls & Complaints

4

open safety recalls on record

Critical

150 owner complaints filed · Severity Index 0.77 · updated 2026-08-07

The recalls

Critical25V794000

Fuel System, Gasoline

melted fuel tank can leak, raises the risk of a fire.

Remedy & full details

Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.

Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Serious22V760000

Power Train:Automatic Transmission

Loss of drive power raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Serious23V149000

Air Bags:Side/Window:Curtain

Air bags that do not deploy as intended can raises the risk of injury in a crash.

Remedy & full details

Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.

Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.

Serious25V493000

Structure:Body:Roof And Pillars

Detached trim pieces can create a road hazard for other vehicles, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the C-pillar trim assemblies, as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC346.

Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.

Complaint volume

150 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

10Crashes
0Fires
24Injuries
0Deaths

Across 150 complaints. Severity Index 0.77.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System39 · 26%Unknown Or Other21 · 14%Engine12 · 8%Fuel System, Gasoline12 · 8%Power Train11 · 7%Structure · Body10 · 7%Service Brakes6 · 4%Seats5 · 3%
  1. Fuel/Propulsion System — 39 reports
  2. Unknown Or Other — 21 reports
  3. Engine — 12 reports
  4. Fuel System, Gasoline — 12 reports
  5. Power Train — 11 reports
  6. Structure:Body — 10 reports
  7. Service Brakes — 6 reports
  8. Seats — 5 reports
  9. Air Bags — 4 reports
  10. Electrical System — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2021 (6) · 2022 (5) · 2023 · 2024 (2) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.