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2019 Lexus Es Recalls & Complaints

1

open safety recall on record

Serious

55 owner complaints filed · Severity Index 1.09 · updated 2026-08-07

The recalls

Serious19V288000

Air Bags:Knee Bolster

In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

Remedy & full details

Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

Complaint volume

55 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

14Crashes
0Fires
8Injuries
0Deaths

Across 55 complaints. Severity Index 1.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System12 · 22%Engine9 · 16%Air Bags6 · 11%Power Train5 · 9%Service Brakes4 · 7%Vehicle Speed Control3 · 5%Structure · Body3 · 5%Electrical System3 · 5%
  1. Fuel/Propulsion System — 12 reports
  2. Engine — 9 reports
  3. Air Bags — 6 reports
  4. Power Train — 5 reports
  5. Service Brakes — 4 reports
  6. Vehicle Speed Control — 3 reports
  7. Structure:Body — 3 reports
  8. Electrical System — 3 reports
  9. Unknown Or Other — 2 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1997 (1) · 1998 (1) · 1999 (1) · 2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2018 · 2019 · 2020 (1) · 2021 (1) · 2022 · 2023 (2) · 2024 (2) · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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