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2017 Lexus Es350 Recalls & Complaints

1

open safety recall on record

Serious

26 owner complaints filed · Severity Index 1.92 · updated 2026-08-07

The recalls

Serious17V415000

Steering:Linkages:Tie Rod Assembly

If the lock nut loosens, the tie rod may separate causing a loss of steering and raises the risk of a crash.

Remedy & full details

Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Complaint volume

26 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

11Crashes
0Fires
7Injuries
0Deaths

Across 26 complaints. Severity Index 1.92.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other3 · 12%Structure · Body3 · 12%Visibility/Wiper3 · 12%Suspension2 · 8%Service Brakes2 · 8%Air Bags2 · 8%Exterior Lighting1 · 4%Electrical System1 · 4%
  1. Unknown Or Other — 3 reports
  2. Structure:Body — 3 reports
  3. Visibility/Wiper — 3 reports
  4. Suspension — 2 reports
  5. Service Brakes — 2 reports
  6. Air Bags — 2 reports
  7. Exterior Lighting — 1 reports
  8. Electrical System — 1 reports
  9. Seats — 1 reports
  10. Steering — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (5) · 2008 (5) · 2009 (5) · 2010 (5) · 2011 (3) · 2012 (3) · 2013 (1) · 2014 (1) · 2015 (1) · 2016 (1) · 2017 · 2018 (2) · 2019 (2) · 2020 (1) · 2021 · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.