IF THE VEHICLE IS OPERATED WITH ONLY ONE LATCH LOCKED, THE OCCUPANT OF THE SEAT MAY BE IMPROPERLY RESTRAINED IN THE EVENT OF A CRASH, raises the risk of PERSONAL INJURY.
Remedy & full details
DEALERS WILL REMOVE THE LLS CASE PANELS AROUND THE SEAT STOPPER. OWNER NOTIFICATION BEGAN APRIL 8, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.
ON CERTAIN VEHICLES EQUIPPED WITH THE LEXUS LINK SYSTEM, IT MAY BE DIFFICULT TO LOCK ONE OF THE TWO LATCHES ON THE BOTTOM OF THE MIDDLE ROW LEFT REAR SEAT (LARGER SIDE OF THE BENCH SEAT DIRECTLY BEHIND THE DRIVER). DUE TO THE THICKNESS OF THE LEXUS LINK SYSTEM STORAGE CASE, THE STOPPER ON THE BOTTOM OF THE SEAT IS SLIGHTLY ELEVATED. THIS ELEVATED POSITION MISALIGNS THE LATCH TO THE STRIKER.
Low03V031000
Equipment:Other:Labels
THE CERTIFICATION LABEL DOES NOT MEET THE INFORMATION REQUIREMENTS AS DESCRIBED IN THE REGULATIONS.
Remedy & full details
AS EACH LABEL IS VEHICLE IDENTIFICATION NUMBER SPECIFIC, OWNERS WILL BE REQUESTED TO CONTACT THEIR LOCAL LEXUS DEALER FIRST TO PLACE AN ORDER FOR THE CORRECTED LABEL. ONCE THE LABEL HAS ARRIVED AT THE DEALERSHIP, THE OWNER WILL BE CONTACTED FOR LABEL REPLACEMENT. OWNER BEGAN APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-800-255-3987.
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) DATA WAS PRINTED ON THE CERTIFICATION REGULATION LABEL. THE GVWR IS INCORRECTLY REFLECTED ON THE LABEL AS 6,100 LBS. THE CORRECT GVWR SHOULD BE 6,000 LBS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
5Crashes
1Fires
2Injuries
0Deaths
Across 64 complaints. Severity Index 0.33.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Unknown Or Other — 5 reports
Power Train:Driveline:Driveshaft — 5 reports
Power Train — 4 reports
Vehicle Speed Control — 4 reports
Service Brakes, Hydraulic — 3 reports
Suspension:Front — 3 reports
Power Train:Automatic Transmission — 3 reports
Suspension — 3 reports
Electronic Stability Control (Esc) — 3 reports
Structure — 3 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.