If the tire tread layer separates from the vehicle, vehicle handling and stability may be affected, raises the risk of crash.
Remedy & full details
Toyota will notify owners, and Lexus dealers will replace the affected tires, free of charge. The recall began April 26, 2019. Owners may contact Lexus customer service at 1-800-255-3987. The Toyota number for this recall is KLC.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Lexus LS vehicles equipped with run-flat tires with a sidewall reinforcement layer inside the tire. The tire-on-wheel assembly process may have caused the reinforcement layer to crack, possibly resulting in the tire tread layer separating from the tire.
Serious24V275000
Air Bags:Sensor:Occupant Classification:Front Passenger
Incorrect detection of an occupant may result in improper air bag deployment during a crash, raises the risk of injury.
Remedy & full details
Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 20 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Electrical System — 3 reports
Unknown Or Other — 3 reports
Wheels — 3 reports
Fuel/Propulsion System — 2 reports
Engine — 2 reports
Engine And Engine Cooling — 2 reports
Tires — 1 reports
Steering — 1 reports
Forward Collision Avoidance — 1 reports
Power Train — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.