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2019 Lexus Nx Recalls & Complaints

1

open safety recall on record

Critical

42 owner complaints filed · Severity Index 0.33 · updated 2026-08-07

The recalls

Critical25V028000

Fuel System, Gasoline:Delivery:Fuel Pump

Fuel pump failure can cause an engine stall, raises the risk of a crash.

Remedy & full details

Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Complaint volume

42 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
2Injuries
0Deaths

Across 42 complaints. Severity Index 0.33.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System11 · 26%Service Brakes5 · 12%Unknown Or Other3 · 7%Structure · Body2 · 5%Fuel System, Gasoline2 · 5%Power Train2 · 5%Forward Collision Avoidan…2 · 5%Back Over Prevention · W…2 · 5%
  1. Fuel/Propulsion System — 11 reports
  2. Service Brakes — 5 reports
  3. Unknown Or Other — 3 reports
  4. Structure:Body — 2 reports
  5. Fuel System, Gasoline — 2 reports
  6. Power Train — 2 reports
  7. Forward Collision Avoidance: Warnings — 2 reports
  8. Back Over Prevention: Warnings — 2 reports
  9. Latches/Locks/Linkages:Doors:Latch — 1 reports
  10. Suspension — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2015 (1) · 2016 (1) · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 (2) · 2023 (3) · 2024 (4) · 2025 (5) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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