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2024 Lexus Rx Recalls & Complaints

4

open safety recalls on record

Serious

76 owner complaints filed · Severity Index 0.58 · updated 2026-08-07

The recalls

Serious24V482000

Seats:Front Assembly:Head Restraint

head restraint that is inadvertently removed and not reinstalled can raises the risk of injury during a rear-end crash.

Remedy & full details

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Serious25V059000

Seat Belts:Rear/Other:Webbing

damaged seat belt may not adequately restrain an occupant, raises the risk of injury during a crash.

Remedy & full details

Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Serious25V744000

Back Over Prevention:Display Function

rearview camera that fails to display an image can reduce the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Serious26V162000

Back Over Prevention:Software

rearview image that does not display reduces the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

76 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
10Injuries
0Deaths

Across 76 complaints. Severity Index 0.58.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other16 · 21%Electrical System16 · 21%Service Brakes6 · 8%Engine6 · 8%Power Train5 · 7%Forward Collision Avoidan…3 · 4%Vehicle Speed Control3 · 4%Electrical System · 12v/2…3 · 4%
  1. Unknown Or Other — 16 reports
  2. Electrical System — 16 reports
  3. Service Brakes — 6 reports
  4. Engine — 6 reports
  5. Power Train — 5 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 3 reports
  7. Vehicle Speed Control — 3 reports
  8. Electrical System:12v/24v/48v Battery — 3 reports
  9. Air Bags — 2 reports
  10. Visibility/Wiper — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1999 · 2000 · 2001 · 2002 · 2003 · 2004 (1) · 2005 (1) · 2006 (1) · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 (1) · 2020 (1) · 2021 (1) · 2022 · 2023 (3) · 2024 · 2025 (4) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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