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2010 Lexus Rx350 Recalls & Complaints

1

open safety recall on record

Serious

123 owner complaints filed · Severity Index 1.26 · updated 2026-08-07

The recalls

Serious12V305000

Vehicle Speed Control:Accelerator Pedal

stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Remedy & full details

Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1-800-331-4331 or Lexus at 1-800-255-3987.

Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured from September 1, 2007, through September 5, 2011. In July 2012, Toyota filed a defect report to recall certain model year 2010 Lexus RX350 and RX450h vehicles. In November 2012, Toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 Toyota Land Cruiser vehicles. The total number of vehicles being recalled is now 164,601. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.

Complaint volume

123 this model-year 11 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

29Crashes
9Fires
15Injuries
1Deaths

Across 123 complaints. Severity Index 1.26.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Vehicle Speed Control37 · 30%Electrical System11 · 9%Air Bags9 · 7%Engine8 · 7%Power Train6 · 5%Service Brakes, Hydraulic5 · 4%Service Brakes5 · 4%Steering5 · 4%
  1. Vehicle Speed Control — 37 reports
  2. Electrical System — 11 reports
  3. Air Bags — 9 reports
  4. Engine — 8 reports
  5. Power Train — 6 reports
  6. Service Brakes, Hydraulic — 5 reports
  7. Service Brakes — 5 reports
  8. Steering — 5 reports
  9. Equipment — 4 reports
  10. Structure:Body — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (1) · 2008 · 2009 · 2010 · 2011 (1) · 2012 (1) · 2013 (1) · 2014 · 2015 (1) · 2016 (3) · 2017 (3) · 2018 (1) · 2019 (3) · 2020 (1) · 2021 (1) · 2022 · 2023 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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