THIS COULD RESULT RESULTING IN INCORRECT GEAR INDICATION.
Remedy & full details
DEALERS WILL ADD A STRAP TO THE SHIFT CABLE ADJUSTER TO PREVENT THE SHIFT CABLE FROM BECOMING DISLODGED. FORD HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN SPORT UTILITY VEHICLES, THE TRANSMISSION SHIFT CABLE CAN BECOME DISLODGED FROM THE SHIFT CABLE BRACKET.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
5Crashes
0Fires
7Injuries
0Deaths
Across 168 complaints. Severity Index 0.23.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Power Train — 24 reports
Power Train:Automatic Transmission — 16 reports
Engine And Engine Cooling — 12 reports
Structure:Body — 9 reports
Electrical System — 7 reports
Vehicle Speed Control — 6 reports
Power Train:Driveline:Differential Unit — 5 reports
Tires — 4 reports
Power Train:Automatic Transmission:Lever And Linkage:Column Shift — 4 reports
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.