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HomeMazdaCx-50 Hybrid → 2025

2025 Mazda Cx-50 Hybrid Recalls & Complaints

3

open safety recalls on record

Serious

18 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious25V413000

Air Bags: Air Bag/Restraint Control Module:Software

air bag that deploys improperly raises the risk of injury during a crash.

Remedy & full details

Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

Serious25V418000

Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)

Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, raises the risk of a crash.

Remedy & full details

Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.

Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.

Serious25V737000

Suspension:Critical Fasteners

Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, raises the risk of a crash.

Remedy & full details

Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

Complaint volume

18 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 18 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other3 · 17%Forward Collision Avoidan…3 · 17%Service Brakes2 · 11%Engine2 · 11%Power Train2 · 11%Wheels1 · 6%Electrical System1 · 6%Structure · Body1 · 6%
  1. Unknown Or Other — 3 reports
  2. Forward Collision Avoidance: Adaptive Cruise Control — 3 reports
  3. Service Brakes — 2 reports
  4. Engine — 2 reports
  5. Power Train — 2 reports
  6. Wheels — 1 reports
  7. Electrical System — 1 reports
  8. Structure:Body — 1 reports
  9. Forward Collision Avoidance: Warnings — 1 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.