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HomeMazdaCx-50 → 2025

2025 Mazda Cx-50 Recalls & Complaints

4

open safety recalls on record

Serious

45 owner complaints filed · Severity Index 0.89 · updated 2026-08-07

The recalls

Serious24V649000

Lane Departure: Sensing System: Camera

Automatic braking, steering assist, and headlight control systems that do not function as intended can raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Serious25V167000

Trailer Hitches

detached trailer hitch assembly can create a road hazard, raises the risk of a crash.

Remedy & full details

Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

Serious25V413000

Air Bags: Air Bag/Restraint Control Module:Software

air bag that deploys improperly raises the risk of injury during a crash.

Remedy & full details

Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

Serious25V737000

Suspension:Critical Fasteners

Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, raises the risk of a crash.

Remedy & full details

Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

Complaint volume

45 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

6Crashes
0Fires
7Injuries
0Deaths

Across 45 complaints. Severity Index 0.89.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train9 · 20%Suspension5 · 11%Service Brakes5 · 11%Seats4 · 9%Unknown Or Other3 · 7%Wheels3 · 7%Electrical System2 · 4%Forward Collision Avoidan…2 · 4%
  1. Power Train — 9 reports
  2. Suspension — 5 reports
  3. Service Brakes — 5 reports
  4. Seats — 4 reports
  5. Unknown Or Other — 3 reports
  6. Wheels — 3 reports
  7. Electrical System — 2 reports
  8. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  9. Visibility/Wiper — 2 reports
  10. Structure:Body — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2023 (2) · 2024 (1) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.