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2024 Mazda Mazda3 Recalls & Complaints

3

open safety recalls on record

Serious

21 owner complaints filed · Severity Index 1.14 · updated 2026-08-07

The recalls

Serious23V718000

Back Over Prevention: Sensing System: Camera

camera that does not display an image can reduce the driver's view, raises the risk of a crash or injury.

Remedy & full details

Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious24V649000

Lane Departure: Sensing System: Camera

Automatic braking, steering assist, and headlight control systems that do not function as intended can raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Serious25V357000

Air Bags: Air Bag/Restraint Control Module:Software

Air bags that do not deploy in the event of a crash raises the risk of injury.

Remedy & full details

Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.

Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.

Complaint volume

21 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

6Crashes
0Fires
3Injuries
0Deaths

Across 21 complaints. Severity Index 1.14.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System4 · 19%Unknown Or Other3 · 14%Structure · Body2 · 10%Forward Collision Avoidan…2 · 10%Lane Departure · Lane Ke…1 · 5%Visibility/Wiper1 · 5%Electrical System · 12v/2…1 · 5%Tires1 · 5%
  1. Electrical System — 4 reports
  2. Unknown Or Other — 3 reports
  3. Structure:Body — 2 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  5. Lane Departure: Lane Keep: Steering Assist — 1 reports
  6. Visibility/Wiper — 1 reports
  7. Electrical System:12v/24v/48v Battery — 1 reports
  8. Tires — 1 reports
  9. Visibility:Defroster/Defogger/Hvac System — 1 reports
  10. Air Bags — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 (3) · 2005 (3) · 2006 (2) · 2007 (3) · 2008 (3) · 2009 (4) · 2010 (3) · 2011 (2) · 2012 (1) · 2013 (1) · 2014 (4) · 2015 (4) · 2016 (6) · 2017 (2) · 2018 (4) · 2019 (6) · 2020 (2) · 2021 (1) · 2022 · 2023 · 2024 · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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