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HomeMercedes-BenzC 300 → 2023

2023 Mercedes-Benz C 300 Recalls & Complaints

8

open safety recalls on record

Critical

36 owner complaints filed · Severity Index 0.28 · updated 2026-08-07

The recalls

Critical24V446000

Electrical System:Wiring:Fuses And Circuit Breakers

overheated wire can cause a fire and a sudden loss of drive power, raises the risk of a crash.

Remedy & full details

Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.

Critical23V463000

Electrical System:Wiring

overheated wiring harness can raises the risk of a fire.

Remedy & full details

Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.

Critical24V115000

Electrical System:Wiring:Fuses And Circuit Breakers

80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, raises the risk of a crash or injury.

Remedy & full details

Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Critical25V255000

Electrical System:Wiring:Fuses And Circuit Breakers

incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, raises the risk of a crash or injury.

Remedy & full details

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Serious23V445000

Fuel System, Gasoline:Delivery:Fuel Pump

loss of drive power can raises the risk of a crash.

Remedy & full details

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Serious23V880000

Fuel System, Gasoline:Delivery:Fuel Pump

loss of drive power can raises the risk of a crash.

Remedy & full details

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Serious25V253000

Seat Belts:Front

loose seat belt may not properly restrain an occupant during a crash, raises the risk of injury.

Remedy & full details

Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.

Serious26V481000

Latches/Locks/Linkages:Doors:Lock

vehicle rollaway raises the risk of a crash or injury.

Remedy & full details

Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Complaint volume

36 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
1Injuries
0Deaths

Across 36 complaints. Severity Index 0.28.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Forward Collision Avoidan…7 · 19%Service Brakes5 · 14%Electrical System5 · 14%Unknown Or Other4 · 11%Forward Collision Avoidan…4 · 11%Forward Collision Avoidan…2 · 6%Engine2 · 6%Tires · Sidewall2 · 6%
  1. Forward Collision Avoidance: Automatic Emergency Braking — 7 reports
  2. Service Brakes — 5 reports
  3. Electrical System — 5 reports
  4. Unknown Or Other — 4 reports
  5. Forward Collision Avoidance: Adaptive Cruise Control — 4 reports
  6. Forward Collision Avoidance: Warnings — 2 reports
  7. Engine — 2 reports
  8. Tires:Sidewall — 2 reports
  9. Fuel/Propulsion System — 1 reports
  10. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2017 · 2018 (18) · 2019 (12) · 2020 (9) · 2021 (5) · 2022 (6) · 2023 · 2024 (3) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.