THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.
Remedy & full details
DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 7 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Structure:Frame And Members:Underbody Shields — 1 reports
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.