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2011 Mercedes Benz E Recalls & Complaints

4

open safety recalls on record

Serious

11 owner complaints filed · Severity Index 1.09 · updated 2026-08-07

The recalls

Serious11V496000

Fuel System, Diesel

DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.

Remedy & full details

MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.

MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.

Serious11V213000

Engine And Engine Cooling

WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.

Remedy & full details

DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 8, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIBRATION DAMPER.

Serious10V459000

Steering:Hydraulic Power Assist:Pump

OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, raises the risk of A VEHICLE CRASH.

Remedy & full details

DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.

Serious10V540000

Fuel System, Other:Fuel Filter

DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.

Remedy & full details

DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.

MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.

Complaint volume

11 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
2Injuries
0Deaths

Across 11 complaints. Severity Index 1.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train · Automatic T…3 · 27%Tires3 · 27%Electrical System · Inst…2 · 18%Steering1 · 9%Steering · Hydraulic Powe…1 · 9%Air Bags1 · 9%
  1. Power Train:Automatic Transmission — 3 reports
  2. Tires — 3 reports
  3. Electrical System: Instrument Cluster/Panel — 2 reports
  4. Steering — 1 reports
  5. Steering:Hydraulic Power Assist:Pump — 1 reports
  6. Air Bags — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2005 · 2006 (1) · 2007 (2) · 2008 (2) · 2010 (1) · 2011

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.