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2022 Mercedes-Benz Eqs 580 Recalls & Complaints

1

open safety recall on record

Serious

10 owner complaints filed · Severity Index 2.70 · updated 2026-08-07

The recalls

Serious23V074000

Visibility:Rearview Mirrors/Devices:Interior

Impaired deployment of an air bag can raises the risk of injury.

Remedy & full details

Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.

Complaint volume

10 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
6Injuries
0Deaths

Across 10 complaints. Severity Index 2.70.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System2 · 20%Wheels1 · 10%Forward Collision Avoidan…1 · 10%Forward Collision Avoidan…1 · 10%Service Brakes1 · 10%Lane Departure · Assist1 · 10%Lane Departure · Warning1 · 10%Seat Belts1 · 10%
  1. Electrical System — 2 reports
  2. Wheels — 1 reports
  3. Forward Collision Avoidance: Warnings — 1 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  5. Service Brakes — 1 reports
  6. Lane Departure: Assist — 1 reports
  7. Lane Departure: Warning — 1 reports
  8. Seat Belts — 1 reports
  9. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2022 · 2023 (1) · 2024 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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