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2016 Mercedes-Benz Gle350 Recalls & Complaints

2

open safety recalls on record

Critical

72 owner complaints filed · Severity Index 0.72 · updated 2026-08-07

The recalls

Critical22V955000

Fuel System, Diesel:Delivery:Fuel Pump:Control/Drive Module

engine stall while driving raises the risk of a crash.

Remedy & full details

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Serious19V787000

Communication

inaccurate vehicle location may delay emergency responders, raises the risk of injury.

Remedy & full details

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Complaint volume

72 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
6Fires
5Injuries
0Deaths

Across 72 complaints. Severity Index 0.72.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System9 · 13%Unknown Or Other9 · 13%Steering9 · 13%Fuel System, Gasoline6 · 8%Electrical System4 · 6%Air Bags4 · 6%Engine4 · 6%Service Brakes3 · 4%
  1. Fuel/Propulsion System — 9 reports
  2. Unknown Or Other — 9 reports
  3. Steering — 9 reports
  4. Fuel System, Gasoline — 6 reports
  5. Electrical System — 4 reports
  6. Air Bags — 4 reports
  7. Engine — 4 reports
  8. Service Brakes — 3 reports
  9. Power Train — 3 reports
  10. Fuel System, Diesel — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2016 · 2017 (7)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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