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HomeMercedes-BenzSprinter 3500 → 2022

2022 Mercedes-Benz Sprinter 3500 Recalls & Complaints

6

open safety recalls on record

Serious

12 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious22V796000

Power Train:Automatic Transmission:Internal:Park Pawl

Vehicle rollaway raises the risk of a crash.

Remedy & full details

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Serious23V101000

Air Bags:Side/Window

air bag that does not deploy as intended raises the risk of injury in a crash.

Remedy & full details

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

Serious23V204000

Electrical System: Instrument Cluster/Panel

blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, raises the risk of a crash.

Remedy & full details

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Serious23V806000

Structure:Body

insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, raises the risk of injury.

Remedy & full details

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Serious23V876000

Structure:Critical Fasteners

detached partition wall can raises the risk of injury.

Remedy & full details

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Serious24V930000

Electrical System: Instrument Cluster/Panel

display that is too bright can make it difficult for the driver to see critical safety information, raises the risk of a crash.

Remedy & full details

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Complaint volume

12 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 12 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other3 · 25%Service Brakes2 · 17%Power Train1 · 8%Wheels · Lugs/Nuts/Bolts/…1 · 8%Electrical System1 · 8%Engine1 · 8%Electronic Stability Cont…1 · 8%Forward Collision Avoidan…1 · 8%
  1. Unknown Or Other — 3 reports
  2. Service Brakes — 2 reports
  3. Power Train — 1 reports
  4. Wheels:Lugs/Nuts/Bolts/Studs — 1 reports
  5. Electrical System — 1 reports
  6. Engine — 1 reports
  7. Electronic Stability Control (Esc) — 1 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 1 reports
  9. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2008 · 2009 (1) · 2010 (6) · 2011 (4) · 2012 (4) · 2014 (7) · 2016 (16) · 2017 (9) · 2018 (10) · 2019 (41) · 2020 (22) · 2021 (16) · 2022 · 2023 (6) · 2024 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.