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2009 Mercury Mariner Recalls & Complaints

2

open safety recalls on record

Serious

422 owner complaints filed · Severity Index 0.09 · updated 2026-08-07

The recalls

Serious15E045000

Suspension:Front:Wheel Bearing

Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, raises the risk of a crash.

Remedy & full details

Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Serious14V284000

Steering:Electric Power Assist System

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Complaint volume

422 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

11Crashes
0Fires
4Injuries
0Deaths

Across 422 complaints. Severity Index 0.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Steering166 · 39%Engine53 · 13%Vehicle Speed Control41 · 10%Power Train41 · 10%Electrical System21 · 5%Fuel/Propulsion System15 · 4%Unknown Or Other15 · 4%Fuel System, Gasoline14 · 3%
  1. Steering — 166 reports
  2. Engine — 53 reports
  3. Vehicle Speed Control — 41 reports
  4. Power Train — 41 reports
  5. Electrical System — 21 reports
  6. Fuel/Propulsion System — 15 reports
  7. Unknown Or Other — 15 reports
  8. Fuel System, Gasoline — 14 reports
  9. Service Brakes — 11 reports
  10. Engine And Engine Cooling — 7 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2005 (3) · 2006 (4) · 2007 (3) · 2008 (4) · 2009 · 2010 (3) · 2011 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.