WITHOUT FUSING, THE EQUALIZER MAY MELT, BURN, OR SMOKE, POSSIBLY RESULTING IN A FIRE OR A SMOKE FILLED BUS, THUS NECESSITATING A PASSENGER EVACUATION OF THE BUS.
Remedy & full details
DEALERS WILL INSPECT THE BUSES FOR CERTAIN EQUALIZERS BY THE DATE CODE. THE AFFECTED EQUALIZERS WILL BE REPLACED BY VANNER. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VANNER AT 1-800-227-6937 OR NEOPLAN AT 1-719-336-3256.
VEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH VANNER 60 SERIES BATTERY EQUALIZERS. THE EQUALIZER COULD FAIL TO OPERATE PROPERLY AND CAUSE MALFUNCTION OF THE BATTERY CHARGING SYSTEM.
Critical05V290000
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
THIS CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN PERSONAL INJURIES.
Remedy & full details
NEOPLAN IS WORKING WITH DETROIT DIESEL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. DEALERS WILL INSTALL AN EXHAUST TEMPERATURE SENSOR AND REPROGRAM THE EMC CALIBRATION. OWNERS MAY CONTACT NEOPLAN AT 719-336-3256 OR DETROIT DIESEL AT 313-592-3708.
ON CERTAIN STANDARD FLOOR, LOW FLOOR AND ARTICULATED TRANSIT BUSES BUILT WITH DETROIT DIESEL SERIES 50 ENGINES, THE TURBOCHARGER COMPRESSOR WHEEL CAN BREAK, RESULTING IN SHAFT IMBALANCE AND LUBRICATING OIL PASSES INTO THE EXHAUST SYSTEM.
Serious99V242003
Unknown Or Other
THIS COULD ALLOW A MOBILITY AID TO ROLL OFF OF THE LIFT PLATFORM INJURING ITS OCCUPANT.
Remedy & full details
LIFT-U WILL REPLACE THE SOFT SEAT CHECK VALVES.
VEHICLE DESCRIPTION: TRANSIT BUSES. FAILURE OF A SOFT SEAT CHECK VALVE IN WHEELCHAIR LIFTS PROVIDED BY LIFT-U, MAY ALLOW THE FRONT AND REAR PLATFORM BARRIERS TO RETURN TO A HORIZONTAL POSITION FROM THE VERTICAL POSITION THEY ARE SUPPOSED TO BE LOCKED IN.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
1Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 3.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.