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2012 Newmar Canyon Star Recalls & Complaints

6

open safety recalls on record

Critical

1 owner complaints filed · Severity Index 4.00 · updated 2026-08-07

The recalls

Critical17V809000

Equipment

In the event of a fire, if the fire extinguisher does not function properly, it can raises the risk of injury.

Remedy & full details

Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Critical15V477000

Fuel System, Gasoline

If the exterior fuel dispensing compartment were to catch fire, the surrounding plastic wrap material could burn raises the risk of a vehicle fire.

Remedy & full details

Newmar will notify owners, and dealers will install a protective metal sheet on the top of the exterior fuel compartment. The repair will be performed free of charge. The recall began on September 1, 2015. Owners may contact Newmar customer service at 1-574-773-7791.

Newmar Corporation (Newmar) is recalling certain model year 2009-2016 Canyon Star toy haulers manufactured from November 28, 2007, through July 9, 2015, and model year 2007-2009 All Star toy haulers manufactured from January 30, 2006, through October 21, 2009. There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition source.

Serious16V744000

Equipment Adaptive/Mobility

Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.

Remedy & full details

Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

Serious16V008000

Equipment:Recreational Vehicle/Trailer

Unstable entry and exit steps raises the risk of injury.

Remedy & full details

Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.

Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Serious15V808000

Equipment:Recreational Vehicle/Trailer

If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.

Remedy & full details

Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.

Serious13V170000

Exterior Lighting

The absence of reflectors could reduce the ability for others to see the motorhome, increasing the risk that another vehicle may crash into the motorhome.

Remedy & full details

Newmar will notify owners and dealers will install the required reflectors. The safety recall began on June 20, 2013. Owners may contact Newmar at 1-574-773-7791.

Newmar Corporation is recalling certain model year 2012-2013 Canyon Star motorhomes manufactured August 4, 2011, through February 19, 2013, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may have missing reflectors on the rear cap.

Complaint volume

1 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
1Injuries
0Deaths

Across 1 complaints. Severity Index 4.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Structure:Body — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2013 (8) · 2014 (8) · 2015 (7) · 2016 (8) · 2017 (5) · 2022 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.