RecallRadar

HomeNexusTriumph → 2020

2020 Nexus Triumph Recalls & Complaints

1

open safety recall on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V780000

Equipment:Appliance:Oven/Stove/Cooktop

gas leak can raises the risk of a fire.

Remedy & full details

Nexus will work with Dometic, who will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed December 10, 2021. Owners may contact Nexus customer service at 1-574-970-0848.

Nexus RV's, LLC (Nexus) is recalling certain 2018-2020 Nexus Bentley, Bentley Diamond, Evoque, Ghost, Maybach, Wraith, Phantom, Triumph, and Viper recreational vehicles, built on International or Ford chassis. These vehicles are equipped with certain Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Complaint volume

2 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other1 · 50%Engine And Engine Cooling…1 · 50%
  1. Unknown Or Other — 1 reports
  2. Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2020

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.