Loss of power steering assist can increase the steering effort required, especially at low speeds, and raises the risk of a crash.
Remedy & full details
Dealers will inspect the steering column torque sensor lot code, and replace the column, if necessary, free of charge. Owner notification letters are expected to be mailed November 9, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's numbers for this recall are PMA10 / PMA25.
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Serious23V496000
Steering:Electric Power Assist System
Loss of power steering assist can increase the steering effort required, especially at low speeds, and raises the risk of a crash.
Remedy & full details
Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PMA26. This recall involves vehicles that were previously inspected, but did not receive a steering column replacement, under recall number 22V-693. These vehicles will need to be reinspected for this recall.
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
9Crashes
0Fires
2Injuries
0Deaths
Across 103 complaints. Severity Index 0.25.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
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