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2011 Nissan Quest Recalls & Complaints

1

open safety recall on record

Serious

92 owner complaints filed · Severity Index 0.09 · updated 2026-08-07

The recalls

Serious12V076000

Electrical System:Software

VEHICLE STALLING COULD raises the risk of A CRASH.

Remedy & full details

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Complaint volume

92 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
1Injuries
0Deaths

Across 92 complaints. Severity Index 0.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel System, Gasoline25 · 27%Power Train10 · 11%Engine And Engine Cooling9 · 10%Electrical System9 · 10%Fuel/Propulsion System9 · 10%Unknown Or Other8 · 9%Engine6 · 7%Vehicle Speed Control4 · 4%
  1. Fuel System, Gasoline — 25 reports
  2. Power Train — 10 reports
  3. Engine And Engine Cooling — 9 reports
  4. Electrical System — 9 reports
  5. Fuel/Propulsion System — 9 reports
  6. Unknown Or Other — 8 reports
  7. Engine — 6 reports
  8. Vehicle Speed Control — 4 reports
  9. Service Brakes, Hydraulic — 2 reports
  10. Air Bags — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (3) · 1996 (2) · 1997 (2) · 1998 (1) · 1999 (4) · 2000 (2) · 2001 (1) · 2002 · 2004 (4) · 2005 (2) · 2006 (1) · 2007 (1) · 2008 (3) · 2009 (2) · 2011 · 2012 (1) · 2013 · 2014 · 2015 · 2016 · 2017

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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