Dometic service centers will replace the manifold bolt and valve seal, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Northwood customer service at 1-800-766-6274. Northwood's number for this recall is 2021-001.
Northwood Manufacturing, Inc. (Northwood) is recalling certain 2019 Arctic Fox Camper 865, Arctic Fox Camper 990, Arctic Fox Grande Ronde 28-5C, Nash Travel Trailer 29S, Nash Travel Trailer 26N, and Nash Travel Trailer 24M trailers, equipped with Dometic S31, R731, and R2131 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
1Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 3.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Electrical System — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.