If the deadbolt jams, the interior side of the door lock may also jam.
Remedy & full details
Open Range will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 15, 2014. Owners may contact Open Range at 1-260-768-7771 or Fastec at 1-800-837-2505.
Open Range R.V. Company (Open Range) is recalling certain model year 2009-2013 travel trailers manufactured from October 1, 2007, through July 12, 2013, and equipped with Fastec-brand deadbolt locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt. The travel trailer models cover by the recall are: 280RLS; 322RKS; 328RLS; 335BHS; 337RLS; 385RLS; 391RES; 392BHS; 399BHS; 400BHS; JF280RLS; JF287RLS; JF335BHS; JF392BHS; JT287RLS; JT315RLS; JT331BHS; JT337RLS; 287RLS; 310RLS; 345RLS; 379RKS; 393RLS; 399DBR; 399SRL; 427BHS; 429BHS; H341RGR; H395RGR; H396RGR; H397RGR; JF399BHS; JH341RGR; JT301BHS; JT305RLS; JT340FLR; PE119TH; R398RLS; R398RSS; R416RLS; RF316RLS; RT266RLS; RT281FLR; RT296BHS; RT303BHS; RT331BHS; 375BHS; 413RLL; 424RLS; H320MPR; H345MPR; JT359FKS; MR243F; MR274B; MR281FLR; MR285F; MR287B; MR289H; MR293R; MR303BHS; MR325B; MR331BHS; R412RSS; RF270RLS; RF280RLS; RF287RLS; RF298BWS; RF335BHS; RF392BHS; T247FLR; RT316RLS; 359RKS; 386FLR; H304RGR; JT353FES; LF289RES; LF297RLS; LF305BHS; LT252FLR; LT305BHS; MF316RLS; MF329BHS; MF337RLS; MF338RLS; MF357RES; MF395BHS; MR281F; MR316R; R430RLS; RA398FLS; RF329BHS; RF337RLS; RF338RLS; RF357RES; RF395BHS; RT320RES; 389BHS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Structure:Frame And Members — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2012
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.