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2024 Polestar Polestar 2 Recalls & Complaints

5

open safety recalls on record

Serious

33 owner complaints filed · Severity Index 0.55 · updated 2026-08-07

The recalls

Serious24V477000

Equipment:Electrical:Infotainment:Software

rearview camera image that does not display decreases the driver's visibility, raises the risk of a crash.

Remedy & full details

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious24V939000

Air Bags:Frontal:Driver Side:Inflator Module

air bag that deploys improperly may not protect the driver as intended during a crash, raises the risk of injury.

Remedy & full details

Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

Serious25V280000

Back Over Prevention:Software

rearview camera image that does not display reduces the driver's view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious25V409000

Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software

loss of brake function raises the risk of a crash.

Remedy & full details

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Serious25V615000

Back Over Prevention:Software

rearview camera image that does not display reduces the driver's view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Complaint volume

33 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
3Injuries
0Deaths

Across 33 complaints. Severity Index 0.55.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Back Over Prevention · S…8 · 24%Electrical System3 · 9%Back Over Prevention · W…3 · 9%Tires3 · 9%Visibility/Wiper2 · 6%Unknown Or Other2 · 6%Tires · Pressure Monitori…2 · 6%Forward Collision Avoidan…1 · 3%
  1. Back Over Prevention: Sensing System: Camera — 8 reports
  2. Electrical System — 3 reports
  3. Back Over Prevention: Warnings — 3 reports
  4. Tires — 3 reports
  5. Visibility/Wiper — 2 reports
  6. Unknown Or Other — 2 reports
  7. Tires:Pressure Monitoring And Regulating Systems — 2 reports
  8. Forward Collision Avoidance: Warnings — 1 reports
  9. Back Over Prevention — 1 reports
  10. Parking Brake — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2021 (5) · 2022 (4) · 2023 (4) · 2024 · 2025 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.