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2025 Polestar Polestar 3 Recalls & Complaints

6

open safety recalls on record

Serious

126 owner complaints filed · Severity Index 0.24 · updated 2026-08-07

The recalls

Serious24V940000

Electrical System:Propulsion System

damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and raises the risk of a crash.

Remedy & full details

Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

Serious25V293000

Back Over Prevention:Software

rearview camera image that does not display reduces the driver's view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious25V420000

Visibility:Sun/Moon Roof Assembly

detached glass sunroof can become a road hazard, raises the risk of a crash.

Remedy & full details

Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

Serious25V453000

Electrical System:Wiring

Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, raises the risk of a crash or injury.

Remedy & full details

Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

Serious25V555000

Structure:Body:Bumpers

detached bumper can become a road hazard, raises the risk of a crash.

Remedy & full details

Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

Serious26V037000

Seats:Critical Fasteners

loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, raises the risk of injury.

Remedy & full details

Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Complaint volume

126 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

9Crashes
0Fires
3Injuries
0Deaths

Across 126 complaints. Severity Index 0.24.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System49 · 39%Fuel/Propulsion System10 · 8%Back Over Prevention · S…7 · 6%Unknown Or Other7 · 6%Forward Collision Avoidan…6 · 5%Power Train6 · 5%Forward Collision Avoidan…5 · 4%Vehicle Speed Control4 · 3%
  1. Electrical System — 49 reports
  2. Fuel/Propulsion System — 10 reports
  3. Back Over Prevention: Sensing System: Camera — 7 reports
  4. Unknown Or Other — 7 reports
  5. Forward Collision Avoidance: Automatic Emergency Braking — 6 reports
  6. Power Train — 6 reports
  7. Forward Collision Avoidance: Warnings — 5 reports
  8. Vehicle Speed Control — 4 reports
  9. Service Brakes — 4 reports
  10. Steering — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.