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2004 Porsche Cayenne Turbo Recalls & Complaints

8

open safety recalls on record

Critical

19 owner complaints filed · Severity Index 0.16 · updated 2026-08-07

The recalls

Critical17V576000

Fuel System, Gasoline:Delivery:Fuel Pump

fuel leak in the presence of an ignition source raises the risk of a fire.

Remedy & full details

Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Critical04V069000

Electrical System:Wiring:Front Underhood

IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.

Remedy & full details

DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.

Serious19V446000

Power Train:Automatic Transmission:Gear Position Indication (Prndl)

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, raises the risk of a crash.

Remedy & full details

Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Serious04V593000

Seat Belts

WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED raises the risk of INJURY OR DEATH TO THE SEAT OCCUPANT.

Remedy & full details

DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Serious04V231000

Seat Belts:Rear/Other

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED raises the risk of PERSONAL INJURY.

Remedy & full details

DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.

Serious04V072000

Seats

IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, raises the risk of A CRASH.

Remedy & full details

DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.

Moderate04V071000

Power Train:Automatic Transmission

CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING.

Remedy & full details

DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.

Low03V351000

Equipment:Other:Labels

THE VEHICLE OPERATOR WILL NOT BE INFORMED OF THE VEHICLE'S GVWR AND GAWR.

Remedy & full details

DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).

Complaint volume

19 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 19 complaints. Severity Index 0.16.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Vehicle Speed Control4 · 21%Suspension · Front2 · 11%Engine2 · 11%Tires · Tread/Belt1 · 5%Steering · Column1 · 5%Tires1 · 5%Fuel System, Gasoline1 · 5%Electrical System1 · 5%
  1. Vehicle Speed Control — 4 reports
  2. Suspension:Front — 2 reports
  3. Engine — 2 reports
  4. Tires:Tread/Belt — 1 reports
  5. Steering:Column — 1 reports
  6. Tires — 1 reports
  7. Fuel System, Gasoline — 1 reports
  8. Electrical System — 1 reports
  9. Electrical System:Wiring:Front Underhood — 1 reports
  10. Suspension:Front:Springs:Air Suspension:Springs/Bags — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (8) · 2004 · 2005 (3) · 2006 (3) · 2008 (1) · 2011 (3) · 2012 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.