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2012 Roadtrek 21pc Recalls & Complaints

1

open safety recall on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious12V395000

Equipment

If the awning separates from the motor home, the user or people nearby may be injured.

Remedy & full details

Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. The safety recall began on August 21, 2012. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.

Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.

Complaint volume

1 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Wheels — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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