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2004 Saturn Vue Recalls & Complaints

2

open safety recalls on record

Serious

360 owner complaints filed · Severity Index 0.63 · updated 2026-08-07

The recalls

Serious14V490000

Electrical System:Ignition

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmissi…

Remedy & full details

GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Low03V519000

Equipment:Other:Labels

IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE INFORMATION MAY ATTEMPT TO REPLACE A DAMAGED WHEEL WITH AN INCORRECT WHEEL.

Remedy & full details

OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-553-6000.

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5L V6 (L66) ENGINES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AND REAR WHEEL RIM SIZE SPECIFICATIONS ON THE TIRE/CERTIFICATION LABEL ARE NOT CORRECT. THE PRINTED WHEEL RIM DESIGNATION SPECIFIED A 16-INCH WHEEL WHEN A 17-INCH WHEEL DESIGNATION WAS REQUIRED.

Complaint volume

360 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

36Crashes
7Fires
33Injuries
0Deaths

Across 360 complaints. Severity Index 0.63.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System53 · 15%Power Train44 · 12%Power Train · Automatic T…38 · 11%Unknown Or Other17 · 5%Suspension · Rear16 · 4%Suspension14 · 4%Electrical System · Ignit…13 · 4%Steering13 · 4%
  1. Electrical System — 53 reports
  2. Power Train — 44 reports
  3. Power Train:Automatic Transmission — 38 reports
  4. Unknown Or Other — 17 reports
  5. Suspension:Rear — 16 reports
  6. Suspension — 14 reports
  7. Electrical System:Ignition — 13 reports
  8. Steering — 13 reports
  9. Air Bags — 13 reports
  10. Engine And Engine Cooling — 10 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2002 (2) · 2003 (1) · 2004 · 2005 · 2006 · 2007 · 2008 (3) · 2009 (2) · 2010

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.