IF THE JACK COMES LOOSE WHILE THE VEHICLE IS IN MOTION A CRASH, INJURY OR DEATH MAY RESULT.
Remedy & full details
DEALERS WILL REPLACE THE FASTENERS ATTACHING THE LEVELING JACKS TO THE FRAME WITH MORE ROBUST FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AUTUMN RIDGE AR-ONE, AUTUMN RIDGE AND LEXION S-LITE TRAVEL TRAILERS MANUFACTURED BETWEEN OCTOBER 29, 2010, AND JANUARY 27, 2011. THESE TRAILERS MAY HAVE CRACKED BOLTS ATTACHING THE LEVELING JACKS TO THE TRAILER FRAME. IF ALL OF THE BOLTS BREAK, IT COULD RESULT IN THE JACK COMING LOOSE FROM THE FRAME.
Serious11V440000
Equipment:Mechanical:Carrier/Rack
THE SPARE TIRE CAN FALL FROM THE VEHICLE POSSIBLY CAUSING A CRASH OR PERSONAL INJURY.
Remedy & full details
STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A REINFORCEMENT BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 AUTUMN RIDGE AND AUTUMN RIDGE AR-ONE TRAVEL TRAILERS MANUFACTURED FROM MARCH 30, 2011, THROUGH JULY 21, 2011. THE SPARE TIRE CARRIER BRACKETS MAY FATIGUE AND BREAK.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Equipment:Appliance:Air Conditioner — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2011
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.