Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.
Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.
Serious12V254000
Equipment:Other:Owners/Service/Other Manual
MISINFORMATION COULD LEAD TO AN INCREASED RISK OF INJURY TO FRONT SEAT OCCUPANTS DURING CERTAIN CRASH CONDITIONS.
Remedy & full details
SUBARU WILL NOTIFY OWNERS, AND WILL MAIL CORRECTED OWNERS MANUALS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
SUBARU IS RECALLING CERTAIN MODEL YEAR 2013 BRZ VEHICLES MANUFACTURED FROM NOVEMBER 25, 2011, THROUGH MAY 25, 2012. THE OWNERS MANUAL CONTAINS AN INACCURATE DESCRIPTION OF THE ACTUAL OPERATION OF THE FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM. OTHER PORTIONS OF THE OWNERS MANUAL, DESCRIBING THE AIR BAG SYSTEM, REQUIRE CLARIFICATION. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, OCCUPANT CRASH PROTECTION.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
1Fires
0Injuries
0Deaths
Across 81 complaints. Severity Index 0.04.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Engine — 47 reports
Unknown Or Other — 7 reports
Electrical System — 3 reports
Visibility/Wiper — 3 reports
Fuel/Propulsion System — 3 reports
Engine And Engine Cooling — 2 reports
Fuel System, Gasoline — 2 reports
Equipment Adaptive/Mobility — 2 reports
Structure — 2 reports
Service Brakes — 2 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.